1. Introduction

At Tazkiya Jewellers ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://tazkiyajewellers.com ("Site"), or use any related services provided by us (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using the Site or Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use the Site or Services.

We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting on the Site. Your continued use of the Site constitutes acceptance of the updated Privacy Policy.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household ("Personal Information"). The types of Personal Information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Billing details, such as credit card number (processed securely via third-party providers; we do not store full card details).
• Order Information: Details about products purchased, including size, customization preferences for jewelry.
• Usage Data: IP address, browser type, device information, pages visited, and time spent on the Site.
• Cookies and Tracking: Data collected via cookies, web beacons, or similar technologies (see Section 6 for details).

We collect this information when you place an order, subscribe to our newsletter, contact us, or interact with the Site.

3. How We Use Your Information

We use your Personal Information for the following purposes:

• To process and fulfill orders, including shipping and customer support.
• To communicate with you about your account, orders, promotions, or updates.
• To improve the Site and Services, analyze usage trends, and personalize your experience.
• To prevent fraud, comply with legal obligations, and enforce our Terms and Conditions.
• For marketing purposes, such as sending newsletters (with your consent).

We will not use your Personal Information for purposes incompatible with those described here without your consent.

4. Sharing Your Information

We do not sell your Personal Information. We may share it with:

• Service Providers: Third parties that help us operate the Site, such as payment processors (e.g., Razorpay), shipping carriers (e.g., India Post), and email services.
• Legal Requirements: If required by law, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are obligated to protect your information and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze Site traffic. Cookies are small data files stored on your device.

• Essential Cookies: Necessary for the Site to function.
• Analytics Cookies: Help us understand how the Site is used (e.g., via Google Analytics).
• Marketing Cookies: Deliver relevant ads and track ad performance.

You can manage cookies through your browser settings. Note that disabling cookies may limit Site functionality. For more details, see our Cookie Policy (if applicable).

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your Personal Information, including:

• Access, correct, or delete your data.
• Opt out of marketing communications.
• Withdraw consent where applicable.
• Request data portability.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Children 's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If we become aware of such collection, we will delete it promptly.

9. International Data Transfers

We are based in India and process data within India. If you access the Site from outside India, your information may be transferred to and processed in India. By using the Site, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Site with the "Last updated" date. We encourage you to review it periodically.